Holds

There are three different ways/reasons that items may be put on hold. toc
 * 1. Hold until return**
 * when a student (usually Lower School) is blocked from checking out books, but requests that a book be held for them until they are unblocked. In this situation, a student would usually be holding a book in their hand saying "Can I put this on hold?"
 * 2. Waiting list hold**
 * when a student requests to be the next recipient of a book that is currently checked out to someone else.
 * 3. Holds to be pulled**
 * when a student electronically requests a book from the library shelves through the online catalog

Placing an item on hold means once the item is available it will be placed on the hold shelf for the patron to pick up and check out (as long as they are allowed to check out items). Items remain on the hold shelf for 10 school days, and then are released so other patrons have a chance to check them out.
 * Items on the hold shelf are not yet checked out to the patron. These items still need to be checked out. **

1. Hold until return
If a student wants a book that is checked out to someone else, they can either ask the librarian/volunteer to put a hold on it for them, or they can put a hold on it themselves through the library's online electronic catalog. If they ask you to do it at the desk: >>
 * write the student's name on a slip of paper and insert the paper in the book like a bookmark (include last initial)
 * In Koha, select "Check out" and search for the student's name, as if checking out a book to them
 * Once you have pulled up the student's account, click the "Search to hold" button.
 * Enter the book's barcode by scanning it or typing. If typing, you will have to hit Enter or Search.
 * Depending on how many search results there are, you will either be taken straight to the appropriate record, or you will see a list of search results.
 * If taken to a list of search results, find the appropriate title in the list and click the link that says "Place hold for [studentname]"
 * [[image:placeholdfor1a.jpg width="536" height="291"]]
 * If taken straight to the appropriate record, click the down arrow next to the "Place hold" button, and select "Place hold for [studentname]" from the drop down menu.
 * [[image:placeholdfor2.JPG width="516" height="282"]]
 * You will then be taken to a screen to confirm the hold. **IMPORTANT! THIS STEP IS ESSENTIAL!**Click either of the "Place hold" buttons on the confirmation page. You can also select an alternate location for pick-up (LS library/Lange library) if needed, before clicking "Place hold."
 * Last, you will check the book in, as if it is being returned to the library. If all was done correctly, a notification for "Hold found" should pop up. (Shown below, under #2.) Click "Confirm hold" and put the book on the hold shelf as explained in #2, below.

2. Waiting List Hold
If a student wants a book that is checked out to someone else, they can either ask the librarian/volunteer to put a hold on it for them, or they can put a hold on it themselves through the library's online electronic catalog.

* PLEASE NOTE* If a book they want is already checked out to someone else, students will often ask who has the book checked out. This is none of their business. Please remind the students that the library respects their privacy and will not tell other people what books they have checked out.

When the requested book is returned and checked in, a message will pop up to notify you that this book is on hold for someone.



Write the name of the patron whom the hold is for on a slip of paper, and insert it into the book like a book mark, but with the name facing the BACK cover. Then click the "Confirm hold" button so the computer recognizes that the book is now on hold for that student. Then immediately place the book on the hold shelf, spine down, with the student's name facing to the left. (If you accidentally click "Confirm hold" without having first written down the student's name, you can simply check the book in again, and the hold notice will again pop up with the student's name. You can then click "Confirm hold" again.)

3. Holds to be pulled
Periodically (a couple times a week) we will need to check the holds list for items students have placed on hold, and pull the holds off the shelf for them. Please follow this process:

> >
 * 1) From the Koha __**Circulation**__ page, click __**Holds to pull**__.
 * 2) Hit the __**Submit**__ button on the left of the page to view holds in the date range given (you can change the date range if you want to look back further).
 * 3) If any holds are listed, you can print the page (by going up to the File menu and selecting "Print...." If no holds are listed, you're done!
 * 4) Pull any books listed off the shelves.
 * 5) Once you've pulled the books, then __**check-in**__ the books as if they were being returned. As you scan the item, a notice should pop up that this item is on hold for a student. (If no notice pops up, please put a note on the book and put it on my desk.)
 * 1) BEFORE clicking Confirm, write the //**student's name**// on a slip of paper. THEN click __**Confirm Hold**__ (see the red arrow in the image above). (If you accidentally click confirm without getting the student's name, just check the book in again.)
 * 2) Put the slip of paper in the book like a bookmark, with the name visible and facing the back cover of the book, and put the book on the **hold shelf**:
 * in the LS, it is behind the circulation desk area near the entrance to the picture book area-- please make sure all books and slips of paper are facing the same direction so the names don't fall out and so students can find their name easily;
 * in the Lange, it is on the far left end of the rear circulation desk) for the student to pick up.
 * 1) //Students will still need to check out// (or sign out) their book when they come to pick it up. Books on the hold shelf are not checked out to the student; it's just on reserve for them to check out.

Canceling Holds
If you notice a hold sitting on the hold shelf that has been there for longer than 10 school days, you can take it off the hold shelf. **__Check in__** the item, to see if the computer still shows the hold. If no hold notice pops up when you check in the book, it can be immediately reshelved (unless it has an ILL label, in which case please put it on Ms. Case's desk. If the hold notice pops up, you will need to delete the hold by doing the following:


 * 1) Click on the title of the item. This will take you to the catalog record for that item.
 * 2) On the right side of the catalog record, next to the word "Holds" you should see a number. Click that number. (See the image below.)[[image:cancelhold1.JPG width="525" height="270"]]
 * 3) You will see a list of people waiting for holds on that item. In the row that contains the name of the student with the current hold, click the red "X" to delete the hold. (See the red arrow below.)[[image:cancelhold2.JPG width="567" height="270"]]
 * 4) If there was more than one person with a hold, go up to the __**Circulation**__ menu and __**check**__ __**in**__ the item again (see steps 5-8 above, under Pulling Holds), to confirm the hold for the next person. The item will then go back on the hold shelf to wait for the next person.
 * 5) If there were no other holds, the book can now be reshelved.